Terms of Service
Last updated: March 29, 2026
1. Acceptance of Terms
By accessing or using Replage (Service), you agree to be bound by these Terms.
2. Description of Service
Replage provides:
- AI-powered messaging automation
- Multi-platform communication tools
- Customer interaction management
3. Eligibility
You must:
- Be at least 18 years old
- Have authority to represent your business
4. User Responsibilities
You agree to:
- Use the service lawfully
- Comply with all applicable platform policies (including Meta)
- Ensure your AI agent does not mislead users
- Monitor AI-generated responses
You are fully responsible for:
- Content sent through your AI agent
- Interactions with end users
5. Platform Compliance (Meta and Messenger)
When using Facebook Messenger integration, you agree to:
- Comply with Meta Platform Terms and Developer Policies
- Obtain any required user consent before messaging
- Not misuse or store data beyond permitted use
- Not send spam or unsolicited messages
Violation may result in suspension.
6. Acceptable Use
You may not use Replage to:
- Send spam or bulk unsolicited messages
- Engage in harassment or abusive behavior
- Distribute illegal or harmful content
- Violate privacy or data protection laws
- Impersonate others or mislead users
7. AI Disclaimer
You acknowledge:
- AI responses may be incorrect or incomplete
- Human review may be required
- You are responsible for final outputs
We are not liable for damages caused by AI-generated content.
8. Data Usage
- You retain ownership of your data
- You grant us a limited license to process data to provide the Service
We process data in accordance with our Privacy Policy.
9. Third-Party Services
Replage depends on external platforms (for example, Messenger).
We are not responsible for:
- Platform outages
- API changes
- Policy changes
10. Subscription and Billing
- Paid plans may apply
- Fees are billed in advance
- Payments are non-refundable unless required by law
11. Suspension and Termination
We may suspend or terminate accounts if:
- Terms are violated
- Platform policies are violated
- Security risks are detected
12. Limitation of Liability
To the maximum extent permitted, we are not liable for:
- Indirect damages
- Loss of revenue or data
- Business interruption
13. Disclaimer of Warranties
Service is provided as is.
We do not guarantee:
- Continuous uptime
- Error-free operation
- Perfect AI performance
14. Indemnification
You agree to indemnify Replage against claims arising from:
- Your use of the service
- Your violation of laws or platform policies
15. Governing Law
These Terms are governed by the laws of Vietnam.
16. Changes to Terms
We may update these Terms at any time.
Continued use means acceptance of updates.
17. Contact
Company: Replage
Email: [email protected]
Address: 56 Nguyen Dinh Chieu, Da Kao, Tan Dinh, Ho Chi Minh City, Vietnam.