Product features

Replage is designed for operations, not demos. Every module maps directly to real workflows: messaging, handoff, configuration, and reporting.

Unified Inbox

Bring Facebook Page, Zalo User, and Website Chat conversations into one operations workflow.

AI Agent Execution

Configure instructions, tools, and knowledge so AI can answer, create orders, and open tickets in real workflows.

Human Handoff

Escalate to human operators with context when AI needs support. Take over and return-to-AI are built-in states.

Connector Ecosystem

Manage channel integrations with status, setup guidance, and update flows from one connector center.

Knowledge Grounding

Upload docs, FAQs, and policies so answers are consistent with your business processes.

Operational Analytics

Track conversation volume, AI resolution, escalations, and business outcomes with reporting-ready data.